FAQ

Corewin FAQ – Answers to all your questions

Whether your question is about accounts, payments, KYC, the VIP program, or cricket betting – you'll find clear, detailed answers below.

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About Corewin

Know it, understand it, then play.

Corewin is one of Bangladesh's most trusted online betting and casino platforms. Thousands of members enjoy everything from cricket and football to Live Casino every single day. But new users often have questions – how to open an account, how to withdraw funds, what KYC is, and what VIP means.

This FAQ page has one purpose — to give you clear answers to any question you bring. Most common issues are covered here, so you can find what you need before reaching out to support.

Below you'll find detailed answers covering 7 key topics. Use the category filter or search to find what you need quickly. If your question isn't answered here, ask us on Live Chat.

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Yes, Corewin offers two separate options — a temporary suspension and a permanent closure.

Temporary Suspension (Cooldown/Break): Go to Account Settings and use the "Responsible Gaming" tab to take a break ranging from 24 hours up to 30 days. During this period, no bets can be placed, but your balance remains safe.

Self-Exclusion (Long-term): To lock your account completely for anywhere between 1 month and 5 years, email support@corewin.ws or type "self-exclusion" in Live Chat. The lock cannot be lifted before the chosen period ends.

Permanent Account Deletion: To permanently delete your account, submit a written request to our support team. If your balance is zero, the process is completed within 5–7 business days.

If betting is causing you stress, take a break first. Before permanently deleting your account, make sure there are no pending bets or withdrawals.

Corewin operates under the license of an international regulatory body. The platform functions under a Curaçao eGaming license, which is a recognized regulatory framework in the online gaming industry.

Why Corewin is trustworthy:
  • All user funds are held in segregated bank accounts — completely separate from the company's own operational funds.
  • RNG (Random Number Generator) certified — game outcomes are audited by an independent third party.
  • SSL/TLS encryption — all transactions and personal data are fully protected.
  • KYC verification is mandatory – it's in place to prevent fraud and protect your account.
  • Thousands of Bangladeshi users make withdrawals regularly.
If you ever have doubts, you're welcome to ask our support team for the license number — we'll share it straight away.

Corewin offers several responsible gaming tools that can be activated at any time from the "Responsible Gaming" tab in your account settings:

Deposit limit: Set a cap on how much you can deposit daily, weekly, or monthly. For example, setting a weekly limit of ৳5,000 means no further deposits can be made that week. Limits can be lowered instantly, but increasing them requires a 7-day waiting period.

Bet Limit: Set a maximum stake per bet. The system will stop you before emotions drive you to wager more than you should.

Loss Limit: Set a loss limit for a specific period — once you hit it, betting will be automatically blocked.

Session Timer: Set a limit on how long you play in one session. When the time is up, you'll get an automatic alert or your session will end.

Cooldown Break: Take a betting break for anywhere between 24 hours and 30 days.

For more details, visit our Responsible Gaming View the page.

Corewin's VIP program has 5 tiers in total. You earn points by placing bets, and your tier is determined by those points:

🥉 Bronze (Starting tier): All new members start here after registration. Includes 3% weekly cashback and a birthday bonus.

🥈 Silver (Monthly bets ৳50,000+): 5% cashback, faster withdrawal processing, and exclusive event invitations.

🥇 Gold (Monthly bets ৳2,00,000+): 8% cashback, a dedicated account manager, and higher deposit & withdrawal limits.

💎 Platinum (Monthly Bets ৳5,00,000+): 12% cashback, a personal VIP host, monthly bonus up to ৳10,000, and priority support.

👑 Diamond (Invite only): Up to 15% cashback, unlimited withdrawals, exclusive events, and custom bonuses.

How Points Are Earned: You typically earn 1 point for every ৳100 wagered. Tier progression takes into account both your points and the consistency of your activity.

Charges/Fees: Corewin generally charges no processing fee on withdrawals. However, payment gateways may apply a small fee of their own — this is outside Corewin's control. Any applicable bKash, Nagad, or Rocket gateway charges will be disclosed upfront.

Minimum Withdrawal: ৳500 minimum withdrawal.

Maximum Withdrawal Limit:
  • Bronze/Silver: Up to ৳50,000 per day
  • Gold: Daily maximum ৳1,00,000
  • Platinum/Diamond: Custom limits, subject to discussion with your account manager.
Processing time: Usually within 15 minutes to 6 hours. If KYC hasn't been completed, your first withdrawal may take up to 24 hours.

Important: Withdrawals from bonus funds are not available until the turnover requirement is met. Your main balance can be withdrawn at any time.

KYC (Know Your Customer) is an identity verification process that every legitimate betting platform uses to prevent fraud and money laundering. On Corewin, KYC is not optional — it must be completed before your first major withdrawal.

Required Documents:
  • ID document: Clear photos of both sides of your National ID (NID) or passport.
  • Selfie: A selfie photo holding your NID.
  • Payment Verification: Matching your bKash/Nagad/Rocket number to your account (required for your first withdrawal).
Deposit methods: Log in to your account and send the photos via "Settings > Verification" or through the support chat.

Processing time: Verification is usually completed within 12–24 hours. In complex cases, it may take up to 3 business days.

Tips: Make sure the image is clear and not blurry, with all four corners visible. The name and details must match the information on your account.

Cricket betting on Corewin is extensive. You can bet on Bangladesh national team matches, IPL, BPL, PSL, T20 World Cup, and virtually all major tournaments.

How to Place a Bet:
  • Log in and go to the "Sports" section.
  • Select "cricket" — you'll see a list of ongoing and upcoming matches.
  • Click on your preferred match, then select a market.
  • Enter your stake amount and tap "Confirm Bet".
Popular Betting Markets:
  • Match winner: Which team will win.
  • Toss winner: Who wins the toss.
  • Total Runs (Over/Under): Whether total runs in a specific over will be higher or lower.
  • First wicket: How the first wicket will fall.
  • Top run scorer: Which batter will score the most runs.
  • Live Betting: Odds update after every ball during a live match, and you can place bets in real time.
Minimum Bet: Starting from ৳10. Odds update in real time. For detailed strategies, visit Betting Tips View page.
Why Choose Corewin

What sets Corewin apart

More than just betting — Corewin is your complete, safe, and enjoyable experience.

Licensed & Secure

Operating under an international license. Your funds are secured in a separate account with SSL encryption active.

Fast Withdrawals

Funds typically reach your bKash, Nagad, or Rocket account within 15 minutes. Completing KYC makes it even faster.

Live Betting & Scores

Ball-by-ball updates and real-time odds throughout the match. Adjust your bets at any moment.

Fully in Bangla

The platform, support, and all guidance are available in Bengali — built with Bangladeshi users in mind.

VIP & Loyalty Rewards

Every bet earns you points and moves you up a tier. Work your way up to Diamond and unlock exclusive bonuses along the way.

Responsible Gambling Tools

Deposit limits, bet limits, session timers, and self-exclusion — you stay in control of it all.

Direct Support

Didn't find your answer? Contact us directly.

If your question isn't in the FAQ, the Corewin support team is always ready to help — in Bengali.

Live Chat
Average response time: 2 minutes. Available 24/7.
Email Support
support@corewin.ws · Reply within 12 hours
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